Return Policy:
Please do not send your purchase back to the manufacturer.
At Lottie Dottie, we genuinely care about you and your furry friend! Your satisfaction is our top priority, and we want to ensure that you both love every purchase you make with us.
If you ever receive an item that is defective or damaged, don’t worry! We’re here to help. We’ll gladly replace it for you at no extra cost.
Please note that while we’re more than happy to offer replacements, we do not provide refunds due to the unique nature of our products. If you have any questions or need assistance, feel free to reach out. We're here to make your experience as enjoyable as possible! 🐾💖
If you are not satisfied with your purchase, please Contact Us at the top of this page and a customer service representative will get back to you within 24 hours.
